Hoi An Hotel Review

No comment
- 22 Jul 2011, Ms Annette B.we were very pleased with Hai Au hotel. The lady's were very friendly and they give us all help we needed.
- 29 Jul 2010, Mr Gerrit Jan M.
Tremendous experience. The staff was fantastic-very helpful and friendly. Good location and the free bikes were a ncie touch.
- 28 Jan 2012, Mr Roger P.The rooms are somewhat spartan and water pressure is low. Not very good value for its location.
- 15 Dec 2011, Ms Yiwen T.
Remove the bath & replace with a shower unit. Change remote TV batteries every week.
- 25 Jan 2012, Mr Rodney C.Great place to stay, so central to the old quarter, friendly staff, great rooms, would recommend this hotel 100% satisfied.
- 18 Sep 2011, Mr Andrew T.
A charming Hotel that is a good combimination of French/Vietnmamese decor and ambience. A good stay.
- 20 Jan 2012, Ms Lee H.We were delighted with this hotel. Huge rooms (Deluxe), well appointed (including tea/coffee making facilities). Nice pool. Great breakfast included within room price including fruit, pastries and eggs or pancakes cooked to order. Close enough to the old town. Fresh fruit in the rooms every day. Smiling, helpful staff. They organized a cab for our return trip to Danang cheaper than the metered taxi we took to get to the hotel.
- 08 Jan 2012, Mr Mark S.Very nice experience - lovely room, excellent breakfast,, good laundry service, great tailor recommendation..
- 08 May 2011, Ms Emily H.No comment
- 06 Mar 2011, Mr Mark J.
I arrived at the hotel in a taxi from Da Nang. I had agreed to pay $10 for the taxi, and when another tourist got in neither of us confirmed that it would still be $10 total. Of course, when we got to the hotel the taxi driver said it was $10 each, and I didn't really care enough to argue. One of the hotel staff oversaw this and promised to get me a cheaper taxi when I returned to the train station, and promptly made a phone call without my consent. She returned saying she'd booked one... for $14. Excellent. She also tried, quite persistently, to sell me tours in Ha Long Bay, as she found out I was going to Hanoi. I had to keep reminding them I'd booked online, especially at breakfast as those who hadn't used hoian-hotels had to pay for their meal. This put a bit of a dampener on my stay, as I had hoped for Hoi An to be a relaxing two days in between the hectic Saigon and Hanoi. Still, the hotel itself wasd very nice and had everything I needed, including a cheap mini bar and excellent A/C.
- 23 Aug 2010, Mr Toby S.the service off staff very poor and altho temp 40 deg air con off and no attempt to care about custs needs 3rd floor room no lift photos on internet false
- 06 Jul 2010, Mr keith c.




