Hoi An Hotel
Mrs. Huynh Thi Minh - Sales Manager
The Hotel has 120 staff members. All staff have been trained professionally in schools specializing in tourism in Ho Chi Minh City and Hue.All staff have experience in serving foreign and Vietnamese guests. The hotel was awarded Top Ten Best Hotel in 1999, 2001, 2002, 2003, and 2004 by Viet Nam National Administration of Tourism and Best Service Hotel in 2004 by The Guie magazine.
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Hoi An Hotel has an average rating of 4.20 (out of a possible 5)
Traveller Comments:The Hoi An Hotel has an average rating of 4.20 (out of a possible 5)
The scores for each parameter are:
| Cleanliness | 4.1 |
| Check in/Welcome | 4.1 |
| Service | 4.5 |
| Charm/Experience | 4.1 |
| Overall Impression/Value | 4.2 |
"Hotel staff were wonderful, and very friendly. The Hotel is in a great location. Even though there were renovations underway, this was managed in a way so as to minimise the effect on guests, which was appreciated. We would certainly recommend the hotel to others."
Mr. Michael S. - Australia on 19/07/2010
Mr. Michael S. - Australia on 19/07/2010
"-"
Mr. Micheal O. - Australia on 05/07/2010
Mr. Micheal O. - Australia on 05/07/2010
"The room was well appointed, clean and comfortable. The breakfast was first class."
Mr. mark m. - Australia on 17/05/2010
Mr. mark m. - Australia on 17/05/2010
"Hoi An Hotel is charming. I have stayed there twice and woulcn't hesitate to stay there again. All the staff are helpful and friendly and the location is good for walking into the town."
Mrs. Carol H. - United Kingdom on 06/05/2010
Mrs. Carol H. - United Kingdom on 06/05/2010
"For the price, the rooms and the service were excellent. Everything was well done in a relaxed atmosphere. Recommendations for food and tailoring by the hotel were excellent."
Mr. Jacob H. - United States on 29/01/2010
Mr. Jacob H. - United States on 29/01/2010
"Lovely and relaxing, great service and the breakfast was lovely too!"
Ms. Kaye W. - Australia on 10/01/2010
Ms. Kaye W. - Australia on 10/01/2010
"Great hotel Good service and close to town"
Mr. John F. - Canada on 01/12/2009
Mr. John F. - Canada on 01/12/2009
"it is the second time that we book in this hotel and we appreciate it. the only bad thing is a tax for credit card payment.
jacques decker"
Mr. jacques d. - France on 18/04/2007
jacques decker"
Mr. jacques d. - France on 18/04/2007
"Very pleasant grounds and visually appealing exterior. Good location. to town.
Tourist buses evident at all times. Noisy. Outdoor dining area totally bleak and devoid of any charm. This definately needs attention."
Ms. Avril C. - United States on 22/11/2006
Tourist buses evident at all times. Noisy. Outdoor dining area totally bleak and devoid of any charm. This definately needs attention."
Ms. Avril C. - United States on 22/11/2006
